Yes, you can get your chat transcripts. (See chat transcripts under the features tab.)
Yes, you can turn off the chat and have an automated message that you choose to pop up prompting the customer to leave their information for a follow up when you return to the office.
No, the customer will be able to text your sales associate without having to leave their personal information. This entices customers to be more apt to starting the conversation.
Currently only our specialists can set up the widget.
Each package has a set number of users. Once you exceed that number each additional user will be $10 per month.
No. We are setup online to accept credit card payments. We can also do an electronic transfer if needed.
Yes, you will receive a receipt once checkout is complete to the email address you have on file.
You may cancel your subscription at any time.
Yes, you may upgrade at any time.